0800 Number Helps With Access

We have noticed a fair few people who struggle to contact us because they have no credit on their phone.

To help with this, Hei Hei Health Centre now provides an 0800 number for calls during office hours.

In order to keep costs down, the system works with a callback if you call from a mobile - you will hear a message asking you to hang up, then you are called back automatically.  You will still have to wait to speak to reception, but it won't cost a cent!

The free number is 0800 891 396

Herbal Remedy or Devil's Lettuce

 

Unless you have been living under a rock recently, you cannot but have noticed that there is a lot of political debate about whether cannabis should be legalised, decriminalised or made available on prescription. 

As ever there is a vast amount of misinformation in the media and online so we thought to try to provide some perspective.  Be warned - you may be surprised and may not like what we have to say here but it is as far as can be told, the truth.

Electronic Prescriptions

 

If you have needed a prescription over the last month or so you may have noticed a bit of a change.

Your prescription now has a barcode and number in the bottom right hand corner. This is because we are now producing the new NZePS electronic prescriptions, which means the information necessary for your prescription is now sent directly to your pharmacy when they scan the code.

Hei Hei Health Centre is one of the first practices in Christchurch to be using this innovative new system.  The other is our sister practice in Sumner.

Money for Old Rope?

 

A common question we get asked is why we charge for repeat prescriptions. 

Several patients have commented that this is "Money for Old Rope" and as this is not an uncommonly held perspective, we felt it would be worth explaining why there is a fee and what it covers:

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